Shipping & Delivery [Old]

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

Shipping Area

Only Malaysia

If you have any questions, you can contact our customer service support (me@mynarwal.com), thank you for your support!

Shipping Fee (GDEX)

West Malaysia: Free Shipping

East Malaysia: Flat Rate of RM 50 for all vacuum models, Flat Rate RM10 for products below 3KG and Flat Rate RM 30 for products above 3 KG

Attention

1. When your order has been shipped, you will receive an email with tracking information.

2. Shipping fees are non-refundable. If you refuse any shipments from mynarwal.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us.